Home Forums Hitek Support Forum Purchase code can't activate

This topic contains 6 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 4 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #318902
    linthivon
    linthivon
    Customer

    Why is my purchase code can’t active my themes after I reset my WordPress?

    #318907
    linthivon
    linthivon
    Customer

    Hello,
    Please check the image, what’s the matter?

    #318909
    linthivon
    linthivon
    Customer

    Hello,
    Please check the image, what’s the matter that can’t activate it?

    Attachments:
    You must be logged in to view attached files.
    #318937

    Hello,

    We have reset all your activations so you can activate it now. Please, deactivate the theme every time you uninstall/reinstall your WordPress.

    Kind Regards

    #318942
    linthivon
    linthivon
    Customer

    Okay, It can activation now, thanks

    #318946
    linthivon
    linthivon
    Customer

    Hello,
    Right now I used the Namehero web hosting and LiteSpeed cache plugin, so please advise me how to operate Litespeed to improve my website properly way (fast speed type A performance), because last time I don’t know do wrong what makes my website spoiled then I decide to reset it.

    #319028

    Hello,

    Sorry, but we don’t use LiteSpeed cache plugin and don’t know much about its configuration. You can read our general optimization article here https://space.xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021

Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.