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Purchase code error
- This topic has 11 replies, 2 voices, and was last updated 3 years, 10 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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February 8, 2022 at 11:31 am #351357
gyanbasbugParticipantHello. Yesterday I bought a theme for my friend, but it says the code is wrong, I couldn’t approve the theme.
February 8, 2022 at 11:38 am #351359
gyanbasbugParticipantExtra file
Attachments:
You must be logged in to view attached files.February 8, 2022 at 12:14 pm #351371
Aizaz Imtiaz AwanKeymasterHello,
You have purchased the Shopify template and are trying to use the purchase code on WordPress. You have to buy a WordPress template then you will be able to activate it.
Otherwise, please contact the Woodmart Shopify support team for Shopify-related issues.
Best Regards
February 8, 2022 at 5:20 pm #351461
gyanbasbugParticipantOMG! I got it wrong how can i change it
February 9, 2022 at 6:06 am #351558
Aizaz Imtiaz AwanKeymasterHello,
You can ask the Shopify template support for help regarding this. You can ask them for a refund. Then you can purchase our Woodmart WordPress theme.
Best Regards
February 9, 2022 at 7:41 am #351577
gyanbasbugParticipantI bought it from envato. I don’t have a shopfy account
February 9, 2022 at 8:07 am #351585
Aizaz Imtiaz AwanKeymasterHello,
You need to ask for a refund then you can purchase our woodmart WordPress theme.
Best Regards
February 9, 2022 at 8:38 am #351597
gyanbasbugParticipantWe have forwarded your refund request to the author
The author may take a few days to look into the issue before getting back to you.
I think you will decide.
thanks for allFebruary 9, 2022 at 11:16 am #351657
Aizaz Imtiaz AwanKeymasterHello,
Sorry, but you have to purchase the Woodmart WP theme to get installed on the WP site.
https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492Best Regards.
February 10, 2022 at 8:50 am #351892
gyanbasbugParticipantwill i not get a refund?
February 10, 2022 at 10:11 am #351929
gyanbasbugParticipantrefund declined. now i will buy the one for wordpress. Do I need to download the theme again? Or should I enter the license code?
February 10, 2022 at 11:04 am #351947
Aizaz Imtiaz AwanKeymasterHello,
If you have purchased the Woodmart WP theme then you should download it again and then install on the site.
https://xtemos.com/docs-topic/installation-process/Best Regards.
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