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Purchase code error

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #351357

    gyanbasbug
    Participant

    Hello. Yesterday I bought a theme for my friend, but it says the code is wrong, I couldn’t approve the theme.

    #351359

    gyanbasbug
    Participant

    Extra file

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    #351371

    Hello,

    You have purchased the Shopify template and are trying to use the purchase code on WordPress. You have to buy a WordPress template then you will be able to activate it.

    Otherwise, please contact the Woodmart Shopify support team for Shopify-related issues.

    Best Regards

    #351461

    gyanbasbug
    Participant

    OMG! I got it wrong how can i change it

    #351558

    Hello,

    You can ask the Shopify template support for help regarding this. You can ask them for a refund. Then you can purchase our Woodmart WordPress theme.

    Best Regards

    #351577

    gyanbasbug
    Participant

    I bought it from envato. I don’t have a shopfy account

    #351585

    Hello,

    You need to ask for a refund then you can purchase our woodmart WordPress theme.

    Best Regards

    #351597

    gyanbasbug
    Participant

    We have forwarded your refund request to the author
    The author may take a few days to look into the issue before getting back to you.
    I think you will decide.
    thanks for all

    #351657

    Hello,

    Sorry, but you have to purchase the Woodmart WP theme to get installed on the WP site.
    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492

    Best Regards.

    #351892

    gyanbasbug
    Participant

    will i not get a refund?

    #351929

    gyanbasbug
    Participant

    refund declined. now i will buy the one for wordpress. Do I need to download the theme again? Or should I enter the license code?

    #351947

    Hello,

    If you have purchased the Woodmart WP theme then you should download it again and then install on the site.
    https://xtemos.com/docs-topic/installation-process/

    Best Regards.

Viewing 12 posts - 1 through 12 (of 12 total)