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Quantity Field Missing On Single Product Page
- This topic has 11 replies, 2 voices, and was last updated 3 years, 7 months ago by Elise Noromit.
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AuthorPosts
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April 22, 2021 at 8:14 am #285406
kosarkas94ParticipantHello,
Could you please check why the quantity field is missing on some products and on some is working correctly?
I already tried to disable all plugins and it is the same.
Thanks!Attachments:
You must be logged in to view attached files.April 22, 2021 at 7:58 pm #285682
Elise NoromitMemberHello,
Please check the product page and disable sold individually.
If you have any questions please feel free to contact us.
Best Regards
April 22, 2021 at 10:18 pm #285743
kosarkas94ParticipantHello,
thank you for an answer.
it is disabled but still is not working.Attachments:
You must be logged in to view attached files.April 23, 2021 at 11:57 am #285922
Elise NoromitMemberHello,
You will have to check the Woocommerce settings, also please check if you have enabled the Catalog mode in the Theme Settings > Shop > Catalog mode.
Best Regards
April 23, 2021 at 1:41 pm #285981
kosarkas94ParticipantHello,
catalog mode is off.
On some products, quantity is working normally but on some products do not.
All products are the same, no difference.Attachments:
You must be logged in to view attached files.April 23, 2021 at 8:07 pm #286077
Elise NoromitMemberHello,
Please provide your site admin access to the private area.
Please provide the product URL where it works ok and the product URL with the problem.
Best Regards
April 24, 2021 at 11:04 am #286218
kosarkas94ParticipantHello,
URL where is not working https://mrbeansport.rs/prodavnica/patike/nike-air-max-excee-mwh-gp-cw5832-100/URL where is working https://mrbeansport.rs/prodavnica/zene/zenska-majica-sdw1010421a-15n-sdw1010421a-15n/
Thanks!
April 24, 2021 at 12:58 pm #286247
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
April 24, 2021 at 1:26 pm #286251
kosarkas94ParticipantI already try that.
Could you please take a look?
I sent you both URLs where is working and where is not working.
Thanks!April 24, 2021 at 6:58 pm #286303
Elise NoromitMemberHello,
Please make the full backup of your site, please confirm I can switch to the Storefront theme, to the parent theme, and deactivate the plugins.
Best Regards
April 24, 2021 at 11:29 pm #286341
kosarkas94ParticipantHello,
You have my permission, just please do not do it for long sessions.
Thanks!April 25, 2021 at 4:10 pm #286429
Elise NoromitMemberHello,
The same is for quantity on the product page: https://gyazo.com/d67b04614d41874e30b240618cb630a0
It appears when you deactivate the child theme and plugins.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
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