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Quantity input on product

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  • #239251

    ammanito
    Participant

    Quantity input on product once its on, the increment button is not working properly- its not increasing the quantity on the Homepage

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    #239357

    Hello,

    I saw the screenshot you attached.

    Please provide the URL of the website to check the issue myself and help you out accordingly.

    Because without seeing the issue I am unable to suggest you with any solution.

    Regard’s.
    Xtemos Studios.

    #239785

    ammanito
    Participant
    #240047

    Hello,

    I have visited your website.

    Please deactivate all the third-party plugins activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third-party plugins deactivated and provide with the admin panel login details of the website with the permissions to debug then we will troubleshoot with the theme plugins.

    Best Regards.

    #240817

    ammanito
    Participant

    i did all you asked and i found out the theme is conflicting with a plugin that is fundamental to my business working.
    i do a wholesale business and the “Advanced product quantity” from woo-commerce sets the minimum quantity i.e the minimum quantity a client can add to their cart for a certain product and also the plugin fixes the number of increment by a certain factor.
    the client can add a min quantity of 6 of product A and they can only buy that quantity in steps of 6,12,18,24 etc

    its hard for me to get rid of that plugin so can you help fixing that.

    #240925

    Hello,

    Which makes it clear that the issue is not with our theme.

    Sorry, but we could not help you with this as the issue is caused by a third party plugin.

    You can try asking the plugin support for further help.

    Regard’s.
    Xtemos Studios.

Viewing 6 posts - 1 through 6 (of 6 total)