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Quantity input on product

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #239251

    ammanito
    Participant

    Quantity input on product once its on, the increment button is not working properly- its not increasing the quantity on the Homepage

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    #239357

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I saw the screenshot you attached.

    Please provide the URL of the website to check the issue myself and help you out accordingly.

    Because without seeing the issue I am unable to suggest you with any solution.

    Regard’s.
    Xtemos Studios.

    #239785

    ammanito
    Participant
    #240047

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have visited your website.

    Please deactivate all the third-party plugins activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third-party plugins deactivated and provide with the admin panel login details of the website with the permissions to debug then we will troubleshoot with the theme plugins.

    Best Regards.

    #240817

    ammanito
    Participant

    i did all you asked and i found out the theme is conflicting with a plugin that is fundamental to my business working.
    i do a wholesale business and the “Advanced product quantity” from woo-commerce sets the minimum quantity i.e the minimum quantity a client can add to their cart for a certain product and also the plugin fixes the number of increment by a certain factor.
    the client can add a min quantity of 6 of product A and they can only buy that quantity in steps of 6,12,18,24 etc

    its hard for me to get rid of that plugin so can you help fixing that.

    #240925

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Which makes it clear that the issue is not with our theme.

    Sorry, but we could not help you with this as the issue is caused by a third party plugin.

    You can try asking the plugin support for further help.

    Regard’s.
    Xtemos Studios.

Viewing 6 posts - 1 through 6 (of 6 total)