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Quick 'Add to cart' not functioning properly.
- This topic has 16 replies, 3 voices, and was last updated 5 years, 1 month ago by Artem Temos.
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November 9, 2019 at 4:37 pm #155963
foozballParticipantOn Clicking the quick ‘Add to Cart’ button, the product features selection namely the ‘Color’ n ‘Ships from’ selections are not being shown, and this doesn’t allow the product to be added to the cart. On clicking again it says – Please select some product options before adding this product to your cart. Thus please check into the matter and kindly fix this.
Attachments:
You must be logged in to view attached files.November 9, 2019 at 8:40 pm #155969
Eric WatsonParticipantHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
November 10, 2019 at 3:52 am #156020
foozballParticipanta
November 10, 2019 at 7:55 am #156037
Eric WatsonParticipantHello,
Yes, we got access but as we can see this profile does not have administrator rights and cannot switch plugins or themes could you give us administrator rights?
Kind Regards
XTemos StudioNovember 10, 2019 at 8:48 am #156044
foozballParticipantb
November 10, 2019 at 9:25 am #156047
foozballParticipantAlso, another issue that I encountered is that the Categories and Subcategories are not being automatically added in the mega menu dropdown. I keep adding products and try to update the mega menu, but nothing happens. Please fix this.
Attachments:
You must be logged in to view attached files.November 10, 2019 at 11:32 am #156071
foozballParticipantI checked. I see that the color selection section has been removed. I don’t want it to be removed! I want it to be displayed as being shown on the Woodmart demo page (please see attached snapshots). Same for the ‘Ships from’ section. Whatever options are available they should be displayed there on the product.
Also, the color options are also removed from the product page! That needs to be there too.
Attachments:
You must be logged in to view attached files.November 10, 2019 at 11:32 am #156076
foozballParticipantThese 2 new issues have emerged as well (see snapshots):
1. Product image not being shown on ‘Add to cart’ page?
2. The first product image is not being displayed on clicking at the product?Attachments:
You must be logged in to view attached files.November 10, 2019 at 12:04 pm #156081
foozballParticipantThe color and other details also need to be shown on the ‘Quick View’ feature
Attachments:
You must be logged in to view attached files.November 10, 2019 at 7:05 pm #156148
foozballParticipantThe sharing icons at the bottom of the pop up appearing after clicking the “Quick View” bar are not showing completely. They are bit faded away showing incomplete sharing icons (attached snapshot)
Attachments:
You must be logged in to view attached files.November 10, 2019 at 8:10 pm #156108
Eric WatsonParticipantHello,
The problem does not apply to our theme since you are using a third-party variation plugin. Contact plugin support.
https://prnt.sc/puzd2hKind Regards
XTemos StudioNovember 11, 2019 at 3:32 am #156183
foozballParticipantHi, even though I am using a 3rd party plugin, I want the color details being provided by the 3rd party plugin to be displayed at the details section being shown at the attached image. Could you please guide me on how that can be done?
Attachments:
You must be logged in to view attached files.November 11, 2019 at 7:53 am #156215
Eric WatsonParticipantHello,
Unfortunately third-party plugins are not compatible with our
Quick Add to cart
.Kind Regards
XTemos StudioNovember 11, 2019 at 10:28 am #156258
foozballParticipantWhichever function that is being used to send the colors from the 3rd party plugin, if we input the values from that function into the Quick add button, it should be easy to make it work. Please have a look.
November 11, 2019 at 1:17 pm #156304
Eric WatsonParticipantImplementation of a third-party plugin may require additional code customization but we don’t have an instruction for this. It is out of our theme support scope.
Kind Regards
XTemos StudioNovember 11, 2019 at 7:13 pm #156382
foozballParticipantOk. Could you tell me which file and which function in the theme gives the functionality of the quick view select color and other options?
November 12, 2019 at 7:07 am #156452
Artem TemosKeymasterThese elements are located in the file
/woocommerce/single-product/add-to-cart/variable.php
but not that it is used on other parts of the website as well, not only on the quick shop. -
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