This topic contains 21 replies, has 4 voices, and was last updated by Elise Noromit Elise Noromit 4 days, 4 hours ago.

Viewing 22 posts - 1 through 22 (of 22 total)
  • Author
    Posts
  • #101189

    halogen1
    Customer

    How is it possible that you website loads quickly. For me, for example, retrieves the category for a long time

    #101191

    halogen1
    Customer

    In addition, the round of readings will stop and nothing will happen.
    At the top of the bar, the circle continues to spin.
    Once the wheel in the bar is touched, the correct category is going

    #101212

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate the plugins not related to the theme and provide your site admin access.

    Best Regards

    #101350

    halogen1
    Customer

    Hi,

    I removed all the pictures. pingdom tools load 40s 2mb

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    • This reply was modified 1 week, 2 days ago by Eric Watson Eric Watson.
    #101417

    In this situation are you able to provide us your FTP access so we could troubleshoot it and provide you with a solution?

    Best Regards

    #101574

    halogen1
    Customer

    Hi,

    how do i get rid of the gaps .. thank you

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    #101585

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please add this code to the Theme Settings > Custom CSS > Global:

    body .site-content {
        margin-bottom: 0;
    } 

    Best Regards

    #101755

    halogen1
    Customer

    Thank you

    theme settings does not update the settings .. please help

    #101757

    halogen1
    Customer

    theme settings does not update the settings .. please help

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    #101771

    Hello,

    In this situation are you able to provide us your FTP access so we could troubleshoot it and provide you with a solution?

    Kind Regards
    XTemos Studio

    #101805

    halogen1
    Customer

    Hi.. thank you.. I forbid all plugins .. it still does not work

    Private Content Hidden
    #101806

    halogen1
    Customer

    sorry

    Private Content Hidden
    #101817

    We need your FTP access as well, not just WordPress admin.

    #101864

    halogen1
    Customer

    ftp

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    • This reply was modified 6 days, 2 hours ago by Elise Noromit Elise Noromit.
    #101881

    Sorry, but we can’t access with this data https://gyazo.com/47c4992931f0d110166b75840096f681

    #101971

    halogen1
    Customer

    Hi,

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    • This reply was modified 5 days, 8 hours ago by Elise Noromit Elise Noromit.
    #102003

    Hello,

    Have a look at the screenshot: http://prntscr.com/m7gb6y

    PHP post max size 128mb

    PHP max input vars: 2000

    Try to increase the values and check the issue once again.

    Best Regards

    #102061

    halogen1
    Customer

    Super thank you..
    still Please help..

    when I set the Enable swatch in product variations, nothing happens on the product page..
    the menu still appears, not the direct selection

    checked (Attribute dropdown will be replaces with squared buttons)

    thank you

    #102062

    halogen1
    Customer

    I install products using csv file

    #102085

    Hello,

    I have created a test product and added the attributes https://gyazo.com/550613f963167f5cc0301117de70db48

    Her is what I have http://prntscr.com/m7mdt4

    While importing product, your products get the custom attribute which does not have a swatch feature. You need to add global attributes and recreate the variations.

    Best Regards

    #102245

    halogen1
    Customer

    รกรกรก thank you L.

    #102273

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 22 posts - 1 through 22 (of 22 total)

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