Random product attricbute

I fill in the attributes of the products, but after a while they are replaced by random numbers.

Hello,

Try to deactivate all third parties plugins not related to the theme. Also, check if you have configured and added your attributes correctly, check this documentation https://docs.woocommerce.com/document/variable-product/

Finally, update your theme to the recent version. Follow the instruction provided to make update correctly. https://xtemos.com/docs/woodmart/update-theme-2/

If the issue has not been resolved contact us with credentials.

Best Regards

I found a problem, but I do not know how to solve it. After I fill in the attributes of the goods and update the product card with the plugin WPBakery Page Builder (by frontend editor), they change to numbers.

Hello,

Try to switch to the default theme and check the issue.

Best Regards

I use default theme

Hello,

Please provide your site link and access and also edit elements in backend mode only.

Best Regards

Oh sure

This account doesn’t have administrator permissions. We can’t change anything. And please, disable all external plugins that are not related to our theme.

Hello,

Attributes are not added by WP Bakery Page builder. This is Woocommerce functionality and attributes are added in product settings. You will find more information here: https://docs.woocommerce.com/document/variable-product/

I see some of the products have workable proper attributes and some of them not. So follow please instructions from WooCommerce.

Best Regards

Thanks for the help, but my problem is still not solved. I created a new site on a subdomain, without other plug-ins, etc. But when I add attributes to products in Cyrillic, and after I update the page with the WPbakery plug-in, they are automatically replaced by random numbers.

Hello,

We checked your site and the problem is there and it is very strange but it does not relate to our theme as you can see in the video. The problem appears when you edit a product in the frontend editor so we can recommend you to use the backend editor.

https://drive.google.com/file/d/1urPM2VCNZLngY2f6l_DR22-ZcVP0zEax/view?usp=sharing

Kind Regards
XTemos Studio

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