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Regarding empty cart after buy button or Add to Cart

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #414832

    takdecor
    Participant

    I have just change my server and migrate to another server. after this when i click “Add to cart or Buy Button” Cart page is shown empty. please suggest me something quick. it’s big issue.

    i have deativated all plugins, and activate one by one. but nothing works.

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    #414924

    Luke Nielsen
    Keymaster

    Hello,

    In most cases, it is a cache issue. Please make sure that you have removed the site and server cache.

    Also, the “Cart” page shouldn’t be cached at all, so please navigate to the settings of the cache plugin and exclude this page from the cache.

    Kind Regards

    #414953

    takdecor
    Participant

    but i am just cloning to another server, not any changes made there.

    #414960

    takdecor
    Participant

    it is happening while i am using iphone. ( even website and android phone is working fine ).

    #414961

    takdecor
    Participant

    you can see in video. & you can check as well.

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    #415198

    Luke Nielsen
    Keymaster

    Hello,

    I have checked this issue on the iPhone as well and on my side, the cart page works well (you can be sure of that by checking the below video).

    https://monosnap.com/file/nVuLDMS7sYwnon6aIAAjrKXmN4pjJ2

    Kind Regards

    #415589

    meni99@gmail.com
    Participant

    I have a similar problem, when I add a product it doesn’t open the card

    #415669

    Luke Nielsen
    Keymaster

    Hello @meni99@gmail.com,

    Please create a new topic to avoid any confusion and describe there your issue with some screenshots or video, we will check the issue and answer you.

    Looking forward to collaborating with you!

    Kind Regards

    • This reply was modified 1 year, 5 months ago by Luke Nielsen.
    • This reply was modified 1 year, 5 months ago by Luke Nielsen.

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Viewing 8 posts - 1 through 8 (of 8 total)