Home Forums WoodMart – Premium Template Register not working

This topic contains 5 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 3 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #123960

    betterend
    Customer

    Hi,

    Kindly i notice that Register under my account for a new user is not working https://www.kitchenpitstop.com/my-account/

    ALso I noticed when registering on https://www.kitchenpitstop.com/wp-login.php?action=register

    i receive this message ” The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.””

    I appreciate your kind support please.

    Thank you

    #123987

    Hello,

    Please check the issue on one of the default themes to understand if our theme causes the problem.

    Best Regards

    #123990

    betterend
    Customer

    Hi,

    I have tried another theme and have the same problem.

    How can i solve it.

    #124009

    Hello,

    1. Fin the page which is set as “My account” go to Woocommerce > Settings > Advanced http://prntscr.com/np89nj

    2. Find this page, make sure it has this shortcode: [woocommerce_my_account]

    If everything is set correctly, deactivate all the plugins not related to the theme and switch the parent theme, check the issue. If the problem remains you need to make the full backup of your site and reinstall Woocommerce.

    Best Regards

    #124158

    betterend
    Customer

    Hi,

    Thank you for your advice, i solved the issue. It was a plugin 🙂

    #124210

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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