Home Forums WoodMart support forum 'Register' section not working.

'Register' section not working.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #304520

    Golden1
    Participant

    For starters, I have already activated this option under Dashboard -> WooCommerce -> Settings -> Accounts

    Still, when I go to the Login/Register page of my website, under Register there is nothing coming.

    I have a plug-in installed called B2B Advanced Registration which allows me to add a few extra fields to default registration form…however none of this showing up.

    #304552

    Hello,

    First you need to create a page and add the code in the page as mentioned in the screenshot.

    [woocommerce_my_account]

    Screenshot for Clarification: https://ibb.co/SvQJV07

    Then Go to WooCommerce >> Settings >> Advanced.

    Set My account page from there.

    Screenshot for Clarification: https://ibb.co/1G5D5RC

    Then check back.

    If the issue still occurs then provide the admin panel login details of the website.

    Regards.
    Xtemos Studios

    #304634

    Golden1
    Participant

    I tried everything you listed and I am still having the same issue.

    To be clear, the ‘my account’ page pulls up properly, and a site visitor can login if they have an account already. But clicking the ‘Register’ button does nothing, and also none of my custom registration fields from my B2B Pro Plug-in are displaying.

    #304743

    Hello,

    I have logged into your website and deactivated the SG Optimizer plugin and the Register is working fine.

    Screenshot for Clarification: https://gyazo.com/a9322dff7e9a88932a922818078c4dff

    I have reactivated the plugin back on your website. You can try deactivating yourself.

    Best Regards

    #304941

    Golden1
    Participant

    Hello, I deactivated the SG Optimizer plugin and now the Register button is indeed working fine. The “Write A Message” button in “Contact Us” page is also working.

    However, when clicking ‘Login/Regiser’ in header area, the page suddenly goes dark, and nothing happens.

    When I reactivate the SG Optimizer plugin the Register & Write A Message button stop working, yet ‘Login/Regiser’ link does indeed go to My Account page.

    Please advise.

    #304966

    Hello,

    The issue with the MyAccount in the menu is fixed. Please clear cache and check back.

    Screenshot for Clarification: https://gyazo.com/503a4861a9fcd114cac22b7837bd0f0a

    And you can see that the issue has been caused by a third party plugin not our theme. Sorry but we could not help you with this because this is out of our theme support scope.

    Best Regards.

    #305124

    Golden1
    Participant

    Thank you that is great.

    One question, when using different image grid templates, how do I figure out the best size to use for the various images? Currently when I upload images into the various blocks I get them cut off.

    Please see screenshots attached.

    Attachments:
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    #305174

    Hello,

    You are Most Welcome.

    I saw the screenshots you attached.

    You can try specifying the size of the image by editing the Promo banner Element.

    Screenshot for Clarification: https://gyazo.com/3a4e408b77f9cc42f31a3723161f0cdf

    Regards.
    Xtemos Studios

    #305928

    Golden1
    Participant

    Thank you, that worked like a charm.

    What is the best way to add menu links to show:
    -Newest Items
    -Restocked Items
    -Sale Items

    #305964

    Hello,

    You are Most Welcome.

    I have visited your website and the links are already added in the menu items.

    If you want to ask anything else then provide me with a relevant screenshot to check it myself and help you out accordingly.

    Note: Please create new topics for each issue in the support system to avoid any confusion.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)