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'Register' section not working.
- This topic has 9 replies, 2 voices, and was last updated 3 years, 5 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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July 5, 2021 at 9:27 am #304520
Golden1ParticipantFor starters, I have already activated this option under Dashboard -> WooCommerce -> Settings -> Accounts
Still, when I go to the Login/Register page of my website, under Register there is nothing coming.
I have a plug-in installed called B2B Advanced Registration which allows me to add a few extra fields to default registration form…however none of this showing up.
July 5, 2021 at 11:24 am #304552
Aizaz Imtiaz AwanKeymasterHello,
First you need to create a page and add the code in the page as mentioned in the screenshot.
[woocommerce_my_account]
Screenshot for Clarification: https://ibb.co/SvQJV07
Then Go to WooCommerce >> Settings >> Advanced.
Set My account page from there.
Screenshot for Clarification: https://ibb.co/1G5D5RC
Then check back.
If the issue still occurs then provide the admin panel login details of the website.
Regards.
Xtemos StudiosJuly 5, 2021 at 4:34 pm #304634
Golden1ParticipantI tried everything you listed and I am still having the same issue.
To be clear, the ‘my account’ page pulls up properly, and a site visitor can login if they have an account already. But clicking the ‘Register’ button does nothing, and also none of my custom registration fields from my B2B Pro Plug-in are displaying.
July 6, 2021 at 7:57 am #304743
Aizaz Imtiaz AwanKeymasterHello,
I have logged into your website and deactivated the SG Optimizer plugin and the Register is working fine.
Screenshot for Clarification: https://gyazo.com/a9322dff7e9a88932a922818078c4dff
I have reactivated the plugin back on your website. You can try deactivating yourself.
Best Regards
July 7, 2021 at 3:25 am #304941
Golden1ParticipantHello, I deactivated the SG Optimizer plugin and now the Register button is indeed working fine. The “Write A Message” button in “Contact Us” page is also working.
However, when clicking ‘Login/Regiser’ in header area, the page suddenly goes dark, and nothing happens.
When I reactivate the SG Optimizer plugin the Register & Write A Message button stop working, yet ‘Login/Regiser’ link does indeed go to My Account page.
Please advise.
July 7, 2021 at 6:53 am #304966
Aizaz Imtiaz AwanKeymasterHello,
The issue with the MyAccount in the menu is fixed. Please clear cache and check back.
Screenshot for Clarification: https://gyazo.com/503a4861a9fcd114cac22b7837bd0f0a
And you can see that the issue has been caused by a third party plugin not our theme. Sorry but we could not help you with this because this is out of our theme support scope.
Best Regards.
July 7, 2021 at 5:24 pm #305124
Golden1ParticipantThank you that is great.
One question, when using different image grid templates, how do I figure out the best size to use for the various images? Currently when I upload images into the various blocks I get them cut off.
Please see screenshots attached.
Attachments:
You must be logged in to view attached files.July 8, 2021 at 6:22 am #305174
Aizaz Imtiaz AwanKeymasterHello,
You are Most Welcome.
I saw the screenshots you attached.
You can try specifying the size of the image by editing the Promo banner Element.
Screenshot for Clarification: https://gyazo.com/3a4e408b77f9cc42f31a3723161f0cdf
Regards.
Xtemos StudiosJuly 11, 2021 at 8:41 pm #305928
Golden1ParticipantThank you, that worked like a charm.
What is the best way to add menu links to show:
-Newest Items
-Restocked Items
-Sale ItemsJuly 12, 2021 at 6:59 am #305964
Aizaz Imtiaz AwanKeymasterHello,
You are Most Welcome.
I have visited your website and the links are already added in the menu items.
If you want to ask anything else then provide me with a relevant screenshot to check it myself and help you out accordingly.
Note: Please create new topics for each issue in the support system to avoid any confusion.
Best Regards
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