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related product – not displayed on the product page
- This topic has 8 replies, 2 voices, and was last updated 1 year, 8 months ago by Aizaz Imtiaz Awan.
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May 2, 2023 at 12:53 pm #463740
zema80Participantwhy is the “related product” block not shown on my website on the product page.
https://smb-spb.po-almash.ru/product/19s21nzh-mezhflantsevyy/
What else do I need to do?
May 2, 2023 at 3:57 pm #463819
Aizaz Imtiaz AwanKeymasterHello,
Go to Theme Setting> Single Product > Related & Upsells and enable the option to show related products.
https://xtemos.com/docs-topic/product-page-options/Best Regards.
May 2, 2023 at 5:50 pm #463885
zema80ParticipantI attached a screenshot in which you can see what I have enabled Related & Upsells
May 2, 2023 at 5:51 pm #463886May 3, 2023 at 8:59 am #463967
Aizaz Imtiaz AwanKeymasterHello,
You can read the information about the related products section in WooCommerce plugin’s documentation https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
Best Regards.
May 4, 2023 at 4:38 pm #464500
zema80ParticipantWhy did you send me to read the woocommerce manual?
How can this information help me? https://skr.sh/sJfMhhyC8lU?aRelated Products is an automatic feature. This feature cannot be configured or changed in the woocommerc plugin. I know very well how woocommerce works. And I have many product catalogs made on woocommerce on different themes. And now I’m back to using woodmart again. I guess Related Products is missing in the product page template in Demo Megamarket for some reason . You have in the demo site of the template is also missing Related Products
May 5, 2023 at 10:17 am #464689
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf you use the child theme, switch to the parent and check the issue.
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your sit
Best Regards
May 7, 2023 at 4:31 pm #465120
zema80ParticipantThe problem persisted after deactivating all plugins.
I’m giving you access to a copy of the working site. Do what you want on it.May 8, 2023 at 11:11 am #465233
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been resolved. you have created a custom layout for a single product page. so, I have added the related product element section in the page builder.
https://ibb.co/H23ZrKJ.Best Regards.
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