Home Forums WoodMart – Premium Template Related products

This topic contains 9 replies, has 3 voices, and was last updated by Artem Temos Artem Temos 1 week, 5 days ago.

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  • #94235
    Pepenenet
    Pepenenet
    Customer

    Hello!
    Related products doesn’t show what they are supposed to do. I read that the products need to have the same tags, they already did have but still doesn’t show good.

    For example:
    Drujba 0.9Kw, 1.22Km bar 12″ Graphite 58G950 – TAGS: drujba

    Drujba pe benzina 1.8kW 18″ (458mm) Graphite 58G943 – TAGS: drujba

    It would be very helpful if you can make a tutorial on how to set related products because it’s annoyng and i already uploaded 2460 products and my website it’s almost done but i can’t fix this problem.

    Thanks

    #94281

    Hello,

    Please navigate to the Theme Settings > Product page and make sure you have enabled the option

    Best Regards

    #94295
    Pepenenet
    Pepenenet
    Customer

    It’s enabled. I can see products on the related products section, but it’s not the products that should be related.
    I really don’t know how to make this section work and i already tried everything i know

    #94312

    Hello,

    Please provide your site admin access for checking

    Best Regards

    #94330
    Pepenenet
    Pepenenet
    Customer

    Sure
    You can try on this category – http://max-srl.ro/product-category/scule-si-unelte/unelte-pentru-zugravit/dristi/

    Here all products have assigned the same tag

    Private Content Hidden
    #94344

    Hello,

    Related products are connected with tags. For example, Drisca cu burete 260x130mm Topex 13A330 has drisca and Drisca de cauciuc 8mm 260x130mm Topex 13A320 has the same tag, that is why they are related.

    Best Regards

    #94363
    Pepenenet
    Pepenenet
    Customer

    That’s what i say, they shoulb be related and i want another products with the same tag to be shown on the related products category. Now ”related products” are just random products!

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    #94371

    Hello,

    Please check the issue on one of the default themes to understand if our theme causes the problem.

    Best Regards

    #94373
    Pepenenet
    Pepenenet
    Customer

    I don’t know why it is so hard to explain how to set everything to work well
    Maybe i made a mistake, i don’t know
    Honestly you made a great theme but support is the worst so far

    You should make an tutorial like this:
    1. Go to X and set the things like this
    2. Set the tags of products
    3. etc

    Nevermind, i’ll ask somebody else.

    Too bad, the theme looks great.
    Thank you.

    #94374

    Sorry, but there are no any extra steps you should perform to achieve this. Just mark your products with similar tags or categories. Maybe official WooCommerce documentation will help you https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/#section-3

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