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Related Products not showing currectly on product page

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #560959

    mrcosmetics12
    Participant

    I have read several posts on the subject about this matter and you always referred to the WooCommerce page but there is no real solution there. Related products do not show correctly on the product page. My expectation in the parent category is to show products related to each other and it always shows related products from the main category. What can be done?

    #561031

    Hello,

    Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product.

    These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.

    Please read about related products here – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/

    If you want to customize it follow this guide:
    https://www.cloudways.com/blog/custom-related-products-in-woocommerce-store/

    Best Regards.

    #561358

    mrcosmetics12
    Participant

    ya i know this answers from another topics.
    the problem is in the sub catgetories.
    the related products in those categories show from the primary categories and i dont want that

    #561568

    Hello,

    Try to use the Theme’s Layout Builder to create Custom Layouts for the Single Product page > and in that Layout you can add the product grid or carousel widget in the bottom of the layout and choose the data source “Related Product” and choose the list of product categories.
    Screenshot for clarification:
    https://ibb.co/BtP21qN

    Here is the Guide to that: https://xtemos.com/docs-topic/single-product-page-builder/

    Best Regards.

    #561819

    mrcosmetics12
    Participant

    thats exactly what i did
    but which product category choose? i have 20 categories on my web..

    #561839

    mrcosmetics12
    Participant

    by the way here is woocoomerce answer :

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    #561963

    Hello,

    You can choose those product categories which have products you want to show.

    Best Regards.

    #562269

    mrcosmetics12
    Participant

    i did it
    its still not working
    look for example
    the main category in this case is base/top
    under that category you have all the brand like “bell”
    when you get into “bell” subcategory you see related products from

    top/base
    thats what i mean

    #562650

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand whether it is our theme issue?

    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)