Remove quantity on product page

Hey,

Are you able to help us remove the quantity selector on the product page?

Thanks

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Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

.woocommerce div.product form.cart .quantity {
    display: none !important;
}

Best Regards,

Thanks!

I was also wondering, is there a way to remove the effect for the “Accordion” Widget?

As you can see below, once it is pressed it has a animation/script that moves the screen so it aligns, however I wonder if we can remove this effect?

Hello,

This option is available in the custom layout. Navigate to Layouts > Edit Single product Layout > Edit Products Tabs and choose the layout “Accordion”.

https://ibb.co/TBwNc65b

Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Best Regards,

Hey,

I think I was a bit unclear in my previous message. What I meant wasn’t about the type of accordion we want, but rather its animations. As you can see on mobile, when you tap on a question, the site automatically scrolls to fit the question on the screen. However, we’d like to remove this animation.

Thanks!

Hello,

Can you please share the page URL so I can check and give you a possible solution?

Best Regards,

Hey,

Please check below

Hello,

We have solved this issue and released the patch: (639308) https://postimg.cc/K3Yp6pvW

We kindly request you to please apply that patch on your site by navigating to Woodmart >> Patcher to resolve your issue on your site.

Best Regards,

Hey Aizaz,

I have updated the recent patch, but the issue is still there, can I ask what did you solve?

Because I still think there is a missunderstanding.

We are talking about the small animation (which I think is there for a reason, and that is to redirect so the accordian is center in the screen), however we wonder can we remove this animation?

Hello,

Please try to use the accordion widget of our theme if you are using elementor widget and check how it works.
https://ibb.co/7NVTCQ92

If the issue remains, share the wp login details so I will further check on your site and give you a possible solution.

Best Regards,

Hey,

I have dubbled checked and it seems like the animation is now gone, thank you!

I also wanted to ask for another favour. Recently we have optimized our website and turned on caching, we have also turned on caching for PHP sessions, and we are very happy with the result, however there is a small issue with the theme file, which is causing our cart to not update the amount of product that it has in it after going to a new page.

So if I add a product to my cart it will show me “1” in the cart bubble, but if I go to another product page, it will show me “0”, until I add a new product to cart, and only then it will show me “2” on cart, and same thing if I go to a new page, same things happen.

I wonder if you are able to fix this issue in a new patch or do you need access to my store in order to help us resolve it?

Hello,

It seems to be a caching issue. Please try clearing your site cache, and browser cache, and test again. Additionally, if you are using a caching plugin or server-side caching, consider purging the cache.

If the issue remains, deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you. Also, switch the child to the parent theme.

Best Regards,

Hey,

As I mentioned this is not a caching issue as I have had a dev look at it, and our website has been optimised by a dev, so it is not a caching issue, also I have tried to clear the cache etc. The plug ins that we have are all essential plug ins that does not really affect the website funcunallity in terms of theme files. The issue comes from as I mentioned we turned on the caching for PHP session, as we experience not having this turned on would make our page very slow when product was added to cart, the issue is that once caching for PHP session is turned on, the number of the cart does not really work, it shows 0 after entering a new page. Our dev explained the issue is from the Theme, and that we should contact you to help us fix it and maybe make a patch for it as others may also face the same issue.

I will leave the log in link below

Hello,

Please update the new version of the theme “WOODMART WordPress NEW: 8.1.1 RELEASED”, update the required plugin, and check the issue: https://xtemos.com/docs-topic/update-the-theme/

If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

If the issue still remains, let me know and I will check and give you a possible solution.

Best Regards,

Hey,

We did update the theme just now, and the issue still remains, also it cause a issue to our website as well.

Please log in and try to see if you are able to get it work, as mentioned we have tried to turn of the plug ins that are not neccesery, but it still does not work.

The issue that we are currently facing is that after updating the theme the custom code that we had on our product pages for bundles is not working, are you able to check it ASAP and see if you can fix it as we have a decent amount of traffic coming to this page.

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There is also another issue we found with the theme, and that is when pressing on the below of the product cart it does not work, like there is a invisble button that does nothing. Please check my video.

Hello,

01. For the cart update issue, I have deactivated the plugins not related to the theme on your site and the cart updating is fine.

See the video for clarification: https://uploadnow.io/f/q8S6g55

Check back your site and check the issue and reactivate the plugin one by one to check which one causes the issue.

02. If the custom code was added via the theme’s functions.php file, it might have been removed during the update.

• Go to Appearance → Theme File Editor → functions.php (or their child theme) to see if the code is still there.
• If it’s missing, you need to restore the backup or re-add it. Sorry but additional code customizations are out of our theme support scope.

03. The button you are referring to is the “Select Options” button, which appears for variable products. Since the product has variations, you need to first click on “Select Options”, choose the required variation(s), and then add the product to the cart.

To adjust this behavior, please follow these steps:

Go to Woodmart → Theme Settings → Shop → Variable Products.
Check the “Quick Shop Type”.

Best Regards,

My friend, you have messed up our store. Why did you deactivate our plugins?

Those plugins are essential for our store—please check how the website looks now.

You have ruined our entire website speed and undone all our optimizations just so the cart number would work. Which part of caching did you not understand? I mentioned we have PHP caching enabled. After you deactivated WP Rocket and the other speed-optimizing plugins, PHP caching is no longer active. Sure, it might “work” now, but at the cost of slowing down our website and messing up the UI—great job!

Also, you didn’t even understand the main issue: there’s a dead button on the cart that doesn’t do anything when clicked.

Restore our page to how it was immediately, and don’t ever touch the LIVE THEME again!

This is such an unprofessional way to handle things—nice job!

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How do we restore a back up? We did restore a back up but it still was the new updated theme….

Hello,

I sincerely apologize for any inconvenience caused. I completely understand your frustration, and I deeply regret any unintended disruption to your store. You can simply reactivate WP Rocket and other speed-optimizing plugins to restore your previous optimizations.

So after deactivating the plugins I have checked your site and created a video for you. It was working fine. To restore your website to its previous state, please check if your hosting provider offers automatic backups.

Again, I apologize for the inconvenience, and I appreciate your understanding

Best Regards,

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