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Remove the age header being set to zero
- This topic has 10 replies, 3 voices, and was last updated 2 years, 4 months ago by Artem Temos.
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AuthorPosts
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June 21, 2022 at 7:02 pm #385125
[email protected]ParticipantMy website speed page has decreased after using the child theme, i have contacted the hosting support, here its response:
The issue with the server-side cache is caused by the child theme the site runs. The age header is coming back as 0, which is normally pushed through by a child theme, please remove the age header being set to zero, thanksJune 22, 2022 at 3:48 am #385169
Elise NoromitMemberHello,
Please check the issue on the parent theme and let us know if the problem presists.
Best Regards
June 22, 2022 at 5:24 am #385200
[email protected]Participantyes i have already check the issue on the parent theme and the problem persists.
June 22, 2022 at 12:50 pm #385277
[email protected]ParticipantHere is the official email from DreamHost Customer Support Team
Hello Khalid,
Thank you for your patience on this! From the tests here, we have
confirmed that the Mailchimp for WooCommerce plugin and the Woodmart
Child theme are creating cookies that are interfering with the server or
varnish cache of DreamPress.I tried temporarily disabling the Mailchimp for WooCommerce plugin and
changing the theme to Twenty Thirteen theme, and testing it showed a big
improvement of the GTMetrix test for the
https://madeinatlas.com/home-decor/moroccan-brass-table/moroccan-brass-table-boho-coffee-table/
page. Please see the results from the link below:https://gtmetrix.com/reports/madeinatlas.com/uk79HSkA/
After the test, I re-enabled the Mailchimp for WooCommerce plugin and set
the theme back to the Woodmart Child theme.However, as you’ve mentioned in the chat earlier, the Woodmart Child
theme is needed for the site, so it can’t be disabled or changed. I tried
checking the support articles and discussions from the Woodmart theme
developers, but I only got the discussion from the link below where the
theme support was unable to identify or prevent the theme’s
woodmart_recently_viewed_products cookie from interfering with the server
or varnish cache:https://xtemos.com/staging/forums/topic/varnish-cache-conflict/
For this case, I would recommend moving the site to VPS, to help host the
site while keeping the Woodmart Child theme. I also recommend trying to
reinstall the WP Rocket plugin after moving it to VPS, to help reset its
cache settings, and make sure it’s working with the VPS server.I hope this information is useful for you, feel free to reply anytime
should you have any further questions or if you need additional
assistance. We’d be happy to help!Please stay safe and healthy!
JD E.
the admin access is bellow thanks
June 22, 2022 at 2:54 pm #385361
Elise NoromitMemberHello,
Please check the site admin access so that our developers could take a closer look.
Best Regards
June 22, 2022 at 3:19 pm #385378
[email protected]ParticipantHere is bellow the ne Admin access, verified and works
June 23, 2022 at 11:49 am #385619
[email protected]ParticipantI have sent you the admin access yesterday but you didn’t respond! have you fix that? in case you didn’t see the admin access, here is it again bellow.
June 24, 2022 at 3:07 am #385829
Elise NoromitMemberHello,
Please check the site access. I cannot log in.
Best Regards
June 24, 2022 at 3:17 am #385833
[email protected]Participanthere is the admin access again! and please don’t respond me after 2 days, i respond you just after 10 minute, is it difficult to do that?!!!
June 24, 2022 at 4:36 am #385854
[email protected]Participanthere is the admin access again! i have tested the admin access works great
June 24, 2022 at 9:32 am #385890
Artem TemosKeymasterHello,
According to your hosting support reply the problem is caused by our theme’s
woodmart_recently_viewed_products
cookie. You can disable it by adding the following code snippet to the functions.php file in the child theme. Then contact your hosting provider again and ask them to check how it works from their side.add_filter( 'woodmart_wc_track_recently_product_viewed', '__return_true' );
Kind Regards
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