Home Forums Basel – Premium Template Reoccurring Issue

This topic contains 11 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 3 days, 14 hours ago.

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  • #123153

    Ochuko
    Customer

    Good morning, I have an issue on the “https://borntoruleonline.com/register/”. This issue is on the mobile. There appears to be a “…” sidebar on the left of that page when you use a phone. I was just wondering how I can get rid of it.

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    #123180

    Hello,

    Enter the page and set one column and “None” in the Sidebar http://prntscr.com/nn4kk1

    Best Regards

    #123232

    Ochuko
    Customer

    That is already how it is on the page and it still shoes “…” on mobile.

    #123267

    Hello,

    I am checking and do not see http://prntscr.com/nnb5f3

    Best Regards

    #123271

    Ochuko
    Customer

    The dots probably went when I deactivated all the plugins not associated with the theme.

    #123299

    Hello,

    Ok. If you have any questions please feel free to contact us.

    Best Regards

    #125036

    Ochuko
    Customer

    Good morning, I have a reoccurring issue that I would like fixed. The information boxes are too big/wide as well as the top header with the word “booking made easy”. I believe these issues came when I updated the plugin WordPress page builder. Below is a screenshot of what it looks like, also below is a screenshot of how it should look (using my other website as an example).

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    #125037

    Ochuko
    Customer

    The screenshot didn’t send at first

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    #125098

    Hello,

    Have you checked the issue, having deactivated all the plugins not related to the theme? If you have not, please deactivate and check.

    Best Regards

    #125229

    Ochuko
    Customer

    Unfortunately I have already done that and the information boxes are too big/wide as well as the top header with the word “booking made easy”

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    #125230

    Ochuko
    Customer

    I also have an issue with the page titles as you can see. This is the same with all the pages with titles.

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    #125314

    Hello,

    I have deactivated the plugins and the title works well now http://prntscr.com/nsa0tv

    Check other issues and provide the screen and page URL with the problem if any, if no problem, activate the plugins one by one checking which one causes the problem.

    Best Regards

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