Home Forums WoodMart support forum reopend topic: the button “X” is not clickable

reopend topic: the button “X” is not clickable

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #212419

    CYCLEPRO
    Participant

    Hello,
    the problem which we have talked once. you can see a previous screenshot:
    https://xtemos.com/forums/topic/button-x-is-not-clickable/

    There is an odd thing that the button “X” is not clickable When you click on one of the column options and then click ADD TO QUOTE button… however there will be nothing when you directly refresh page and then click ADD TO QUOTE again. Provide me a solution thank you!

    #212450

    Artem Temos
    Keymaster

    Hello,

    “Add to quote” is controlled with JS script in the plugin and it is not reignited when the dynamic content is loaded with AJAX. You need to contact plugin’s developers and ask them about the custom code to init the button when new products are loaded with AJAX. Otherwise, you need to disable AJAX shop function in our theme completely.

    Kind Regards

    #212515

    CYCLEPRO
    Participant

    Hello,
    I’m quite embarrassed. You said it was the plugin author’s problem, and they said your problem. Ultimately, it is the user’s problem.
    Okay, Please provide a code to hide this prompt, only hide prompt with this issue so do not affect the other prompts on our website, thank you!

    #212517

    Artem Temos
    Keymaster

    We don’t say that it is a plugin bug or problem. It is an incompatibility between our theme and this plugin that we are not able to fix. We never declare our theme to be compatible with this particular plugin.

    #212518

    CYCLEPRO
    Participant

    Updates:
    Okay, Please provide a code to hide this prompt. Note, only hide prompt on this plugin related actions so do not affect the other prompts on our website, thank you!

    #212521

    Artem Temos
    Keymaster

    Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

    .product-grid-item .yith_ywraq_add_item_product_message {
        display: none!important;
    }
    #212532

    CYCLEPRO
    Participant

    Hello,

    Yes it works, so there is another issue so please help to fix,
    issue: the prompt without a botton X when submitted a form.
    Thank you so much!

    #212563

    Artem Temos
    Keymaster

    You have a custom CSS that removes this “X” button https://prnt.sc/tl3htl

    #212767

    CYCLEPRO
    Participant

    Can you tell me where it is so that i can remove it, please

    #212768

    CYCLEPRO
    Participant

    sorry, i mean can I remove this code without affecting other futears?

    #212788

    Artem Temos
    Keymaster

    Yes, it shouldn’t affect anything so you need to remove it.

    #213037

    CYCLEPRO
    Participant

    Yes, I did it successfully, thank you so much!

    #213048

    Artem Temos
    Keymaster

    You are welcome.

Viewing 13 posts - 1 through 13 (of 13 total)

The topic ‘reopend topic: the button “X” is not clickable’ is closed to new replies.