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Request for Assistance with License Key Domain Mismatch

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  • #607211

    mahdi.chavoushi
    Participant

    Dear Support Team,

    I am experiencing an issue where my license key does not match my current domain, likely due to a recent migration from HTTP to HTTPS. Despite attempting to use the “Fix mismatched URL” option, I have been unable to resolve this mismatch through my account settings.

    Could you please assist me in updating the domain associated with my license key or guide me through the necessary steps to correct this issue?

    Thank you for your assistance.

    #607341

    Luke Nielsen
    Keymaster

    Hello,

    In your account on our website disable the old activated license for the old domain, then just activate the same key for the new domain.

    Kind Regards

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