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Required Field in Checkout Displayed on Submit

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  • #642823

    Hi,

    When we try to place an order and when all required fields is field displayed error at the top “name is required field.”

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    #642979

    Luke Nielsen
    Keymaster

    Hello,

    Try to use our Checkout field manager to make those fields as not required – https://xtemos.com/docs-topic/fields-manager/

    Let me know the result.

    Kind Regards

    #643459

    Hi,

    It works but on email order verification there is no displayed name, phone, address, etc.

    Also, on the right side in order details when check for example “pick up in store” the page reload.

    Screenshot attached,

    Thanks,

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    #643461

    Try to do an test order with this product:

    https://eshop.plumbingsolutions.gr/product/test/

    #643466

    Luke Nielsen
    Keymaster

    Hello,

    In general, the Checkout page functionality comes from WooCommerce so please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not.

    Kind Regards

    #656678

    Hi,

    We try to make those fields as not required, an order placed, but is not appeared order info like name, surname, email, phone in confirmation email.

    Thanks,

    #656682

    Luke Nielsen
    Keymaster

    Hello,

    May I check how it works on the default theme?

    Looking forward to collaborating with you!

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)