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Responsive Menu Issue: Buttons Missing on Mobile and Tablet

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  • #644453

    kruajeng
    Participant

    Hello,
    After customizing my website for responsiveness on tablets and mobile devices,
    I’ve encountered an issue where the menu buttons (see image) are no longer visible.
    They are still present on the desktop view.

    How can I resolve this problem?

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    #644764

    Hung Pham
    Participant

    Hi kruajeng,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #644874

    kruajeng
    Participant

    Please .. L o g i n .. here

    #645193

    Hung Pham
    Participant

    Hi kruajeng,

    Thanks for details.

    HTML Block is used to create a Mega Menu block and cannot be used in mobile view as the mobile view does not have space enough to reflect it.

    You need to create separate multi-level Categories menu for mobile menu https://prnt.sc/19SX5WWqX_6e

    Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through admin bar directly https://prnt.sc/Ct9ehRDvvDV9.

    Switch to Mobile tab, hover on Mobile menu element, click on Pencil icon to edit it https://prnt.sc/s6iF4ilXjpmW here you assign created menu above to display on mobile. https://prnt.sc/zRLwmIlGloJE https://prnt.sc/N4PrLBOJKMQm

    Please refer to this article https://xtemos.com/docs-topic/adding-menu-to-the-site/

    Regards,

Viewing 4 posts - 1 through 4 (of 4 total)