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Responsiveness issue

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  • #339893

    Sonia naz
    Participant

    I write custom css but it’s not working now but it was working one day before and mega menu is also not working properly sometimes work and sometimes not.

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    #339948

    Hello,

    Can you please explain which custom CSS you have added? Also, please explain your issue what is happening with the mega menu as well?

    Best Regards.

    #339959

    Sonia naz
    Participant

    I created a mega menu sometimes it works but sometimes it doesn’t appear when I hover over it and mobile css is also not work.

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    #339962

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then clear cache and check back.

    If the issue still occurs then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    #339964

    Sonia naz
    Participant

    I did the same but the problem is still here.

    #340175

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #340182

    Sonia naz
    Participant

    Sure

    #340213

    Hello,

    The mega menu is working fine after deactivating the cache plugin.

    Please deactivate the cache plugin and check back.

    Best Regards

    #341183

    Sonia naz
    Participant

    Thank you it’s working now.

    #341212

    Hello,

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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