Return

Hi, why not get the theme: To market hosting products, virtual products is to market. But your themes are incompatible. Is it possible to return my money? At least some of it.

Hello,

You can request a refund here and we will return your money back https://themeforest.net/refund_requests/new

Kind Regards

I can’t ask for it from there. I’m taking this mistake. “You don’t have any refundable purchases” Help me pls

It means that you have purchased our theme from a different account.

No, I got it from my own account. But I’ve asked for a refund for another theme before. I got that money.

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In this case, you need to contact Envato support for help because we don’t operate your purchases on ThemeForest.

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