Review rating bug

Hello, i think my product review is bugged. Could you please check? As you can see on attachment, you can mark up to 10 stars.

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Also attached the appearence that I would like to see (from woodmart default theme: https://woodmart.xtemos.com/shop/accessories/smart-watches-wood-edition/)

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Hello,

Please deactivate all the third party plugins and provide the admin panel login details of the website.

Best Regards

details attached, thank you!

I already deactivated all plugins and cleared cache, but still doesn’t work. I think it’s a theme problem.

Hello,

Your issue has been Resolved. Please clear cache and check back.

Best Regards

Hello Aizaz, on mobile view the stars don’t show (see attachment). Could you please fix that?

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Hello,

Please clear cache and check back. The issue is now fixed.

Best Regards

Could you please check that again? still doesn’t work

https://snipboard.io/Ycqk3G.jpg

I don’t know if this can help, but I’m trying to post a review as a logged user.

obss: this bug only affects mobile view (desktop is ok)

Hello,

Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

Best Regards

Hello Aizaz. I give you the permission to deactivate temporiarily all plugins you need to make your tests

Hello,

You are using Server caching. Please disable it then clear the cache and check back.

Best Regards

Hello Aizaz, I’ve already cleared all cache. My cache plugin is also deactivated. But the stars still don’t appear on Mobile view (desktop is ok)

https://snipboard.io/YvRTD3.jpg

I don’t know if this can help, but I noticed that you added some CSS on my woodmart settings (in order to correct the 10 stars bug at review). Maybe this CSS is correcting the 10 stars bug, but also hiding the stars on mobile view.

https://snipboard.io/c9VSFM.jpg

.comment-form-rating p:nth-child(2) {
display: none;
}

It happens because you have two instances of the Product tabs element https://gyazo.com/f37023c48732dc7e8002a84a2d3826f0
Unfortunately, it will not work with two tabs. And we don’t recommend you do it in such a way because it will harm your product page performance.

Hello Artem, I didn’t know that there was two instances of Product tabs element. How can I fix that? where did you find that?

I found myself and excluded one instance and now it’s working perfectly! Thank you!!

We are glad that you sorted it out. Feel free to contact us if you have any further questions.

Kind Regards

[Author]

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