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Review stars shown on shop page but there is no review for the product

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  • #165414

    Jeriss Cloud Center
    Participant

    Dear,

    Please check this video. You’ll see that some products show the stars for review although there are absolutely no reviews available for the particular products.

    I created a staging where I disabled all plugins, customizations and switched to parent theme. See private section.

    It seems that there is a review in another language but in WordPress > Comments, the comments are totally empty! There’s no review at all there.

    Thanks

    #165420

    Jeriss Cloud Center
    Participant

    See private

    #165455

    Hello,

    Please check the same on the Storefront theme and if you have the problem on our them only, provide the product page URL which does not have reviews and reviews are shown on-grid.

    Best Regards

    #165553

    Jeriss Cloud Center
    Participant

    Hi,

    The same issue appears with Storefront, so I assume it’s a WooCommerce Multilingual plugin issue.

    You can close this ticket
    THanks

Viewing 4 posts - 1 through 4 (of 4 total)

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