Home Forums WoodMart – Premium Template Reviews Count

This topic contains 5 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 2 days, 21 hours ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #226559

    timbabagroup
    Customer

    Our reviews count on product page does not appear after the latest update. could you check for us why?

    #226613

    Hello,

    Please provide your site admin access as well as the product URL with the reviews to the private area.

    Best Regards

    #226746

    timbabagroup
    Customer

    Signin details included

    Private Content Hidden
    #226811

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated leave the plugins to deactivated for us to check and provide your site admin access to the private area.

    If you cannot keep the site without the plugins confirm the permit for us to deactivate for the while of checking what may take up to 15 minutes.

    Best Regards

    #228908

    timbabagroup
    Customer
    #228934

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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