Reviews tab not showing on products

Hello,
I’ve enabled reviews in woocommerce, and the review tab is showing on some products and on some not. All the products have same layout.
Also I’ve made a new layout for specific products and try to add tab section but it doesn’t show on all the products, or not showing at all. If there is no description it should show reviews tab, right?
Can you help me solve this?

Hello senka.rankovic,

Thanks for reaching to us and appreciate your patience.

1. Make sure Reviews is enabled in the Woocommerce > Settings > Product and via the settings of the product > Advanced > Enable reviews.

https://prnt.sc/kGAxQIVcCucm

2. I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.

Best Regards,

Why do I have to manualy enable reviews on every product if I enable it in the woocommerce settings?
Also reviews summery is not showing on products. Image in the attch

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Hello senka.rankovic,

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

I’ve sent you the details

Hello senka.rankovic,

I checked your site and saw no reviews https://ibb.co/875b1qn

Please add fews and double check.

Regards,

I understand, I added a review and now it shows, but I don’t have option to add a review if I don’t check it manualy, but I have 10000 products on my shop, I can’t do that for every product.

Hello senka.rankovic,

You are using a Custom Single Product layout, which is built with WoodMart WooCommerce builder. Navigate to Layouts > Layout to edit Archive product layouts and use Product reviews widget to show it up https://ibb.co/r7V3xBf

Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Regards,

I already did that but they don’t show. They only show if I manualy check each product
I’ve sent you the link and the layout for you to check

Hello senka.rankovic,

I tried using the default WooCommerce theme and the issue is still the same. This indicates that the problem is not caused by the WoodMart theme but rather by other plugins.

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Regards,

I’ve turned off all the plugins and the problem is still there.
You can check yourself with the plugin that I use, Healt and Troubleshoot, here are instructions

With Health Check & Troubleshooting plugin in troubleshooting mode you can turn on and off all the plugins and themes. It’s just for you, site works for outside users.
You choose what theme you want and what plugins
When you finish testing just disable troubleshooting mode in the plugin

Hello senka.rankovic,

Usually, the Reviews checkbox in individual products is enabled by default. Now, you can try to create new product and you will see. Regarding old products, for specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third party plugin to achieve more functionality that best suits you.

There is also options related to comment section which can be unchecked in Settings > Discussion https://monosnap.com/file/pTbEROBSbewAzVJUIsO0BjMcMfyaSC

Regards,

[Author]

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