Home Forums Basel support forum Revolution slider Ajax error

Revolution slider Ajax error

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #560757

    rmrebaone
    Participant

    Hello

    I recently purchased the theme and my revolution slider does not work. I get an Ajax error

    #560769

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #561536

    rmrebaone
    Participant

    Good day

    Thanks for the response.

    I am also getting the error on a different theme, what could be causing it?

    Please take note of the following urgent issue I have encountered with Basil:

    1. The theme randomly changes, I chose the shoe theme but many times in the day when I check my website the theme has reverted to the main demo theme, this is a huge problem, please assist.

    Please attend to the above promtly.

    #561693

    Artem Temos
    Keymaster

    If the problem appears with other themes as well then it is not something caused by Basel.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)