Revolution Slider Malfunction – Does Not Load

Hi,

I have been having a problem with the Coming Soon 2 page of the Basel theme, which I set up and customized with my own details, but from that point on the slider refuses to load! I first got the Not Acceptable! Mod_Security error, but spoke to my hosting provider and got it sorted out, but now I just get a blank page or the message Content Not Found.

When checking the Console on Inspect Element i see a lot of jQuery errors popping up but I can’t seem to find any way of making it work!

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Hi,

Please be kind as to provide your input on this problem as I have tried everything I can think of to get it working, but it still doesn’t seem to be functioning.

Thank you in advance!

Hello,

We are glad to know that you considered using Basel for your web-site. I hope you will be happy with it.

Could you please provide us your admin access so we can check what is wrong?

Kind Regards
Xtemos

Hi,

Please find the requested details as below:

Hello,

After the login on your site, we are redirected to the maintenance page. Please, could you check the availability of the admin panel.

Kind Regards
XTemos Studio

Sorry! I had set the User Role incorrectly. Please check now.

Thank you!

Try to go to the Dashboard -> Theme Settings -> Shop -> Promo popup -> Enable promo popup and set the switch to the off position.
This should remove the message Content Not Found.

Hi,

Thank you! It is working fine now! 🙂

Have a Great Day!

You are welcome! 🙂

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