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Safari: Can not click on Vendor hamburger menu

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • September 29, 2020 at 1:11 am #229444

    dungnt129
    Participant

    When I use Safari browser on iPhone or Macbook to access Vendor dashboard of Dokan, the vendor menu can not show/hide as on Chrome or Firefox. Please see the attachment for more detail.
    Hope you can help.

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    September 29, 2020 at 1:18 am #229447

    dungnt129
    Participant

    More information: This bug happens only in the Dashboard screen of Vendor (Dokan)

    September 29, 2020 at 6:13 am #229477

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    September 29, 2020 at 4:13 pm #229710

    dungnt129
    Participant

    I switched to Twenty Twenty. The Vendor hamburger menu works fine.

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    September 30, 2020 at 6:11 am #229795

    Artem Temos
    Keymaster

    In this case, please, keep the default theme active and send us all the necessary access information so we can log in and check how it works.

    September 30, 2020 at 4:05 pm #229971

    dungnt129
    Participant

    OK, I will ask my customer for testing account. But, have you tested your theme in Vendor dashboard of Dokan? is it fine?

    October 1, 2020 at 6:28 am #230072

    Artem Temos
    Keymaster

    Yes, a lot of our customers are using Dokan without any problems.

    October 5, 2020 at 1:42 am #230851

    dungnt129
    Participant

    Sorry for later reply.
    Please check information in Private content

    October 5, 2020 at 6:47 am #230896

    Artem Temos
    Keymaster

    Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

    .dokan-dash-sidebar {
  z-index: 10;
}
    October 9, 2020 at 12:06 am #231935

    dungnt129
    Participant

    It fixed. Thank you.

    October 9, 2020 at 6:02 am #231947

    Artem Temos
    Keymaster

    Great, you are welcome!

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