Home Forums Basel – Premium Template Sale countdown timer in product view not showing

This topic contains 3 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 3 years, 11 months ago.

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  • #3654

    heikilaj
    Customer

    Hi

    I have enabled sale countdown timer in theme settings, yet no countdown timer appears in the product view of the scheduled sale item. Also on a page where product grid is added and “show countdown timer” box is ticked, no countdown appears. Products are on a scheduled sale. Am I missing something?

    Thanks!

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    • This topic was modified 3 years, 11 months ago by  heikilaj.
    #3662

    Hello,

    Thank you so much for using our theme.

    Since we don’t see any JS errors in the console it seems to be some problem in configurations. Could you please provide us your admin panel access so we can check them?

    Regards
    XTemos

    #3671

    heikilaj
    Customer

    Here it is. Thanks!

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    #3676

    Oh, we see the problem now. Actually, this countdown can be applied only for simple products, it doesn’t work for variable products, sorry. As a workaround, you can place it as a visual composer element to the product’s description and it will be displayed on the product page.

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