save as

please check the attachment

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Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

can you explain why this happened without asking for the admin info right now,
with thanks

Hello,

You could duplicate the widgets in the Footer column. Please check this manual: https://xtemos.com/docs-topic/widgets-and-sidebars/

You need to check each Footer column in Appearance > Widgets.

If you have any questions please feel free to contact us.

Best Regards

Please check my attachment clearly and then answer my points,

and for your (answer that is not related to my question), I didn’t duplicate any widgets

Hello,

I cannot help based on the screen. Please insert the site admin access into the Private content below the message area.

Best Regards

so please transfer to another support, as you don’t know,
the attachment is very clearly

Hello,

Our demo has a Font Awesome icons there and on your website there are images uploaded. That is why you can’t download them from the demo and can download on your website.

Kind Regards

thanks for the clear answer,
Can I use Font Awesome icons instead of the images uploaded,

Also, is that better than the images uploaded
!

Images are much better for performance in your case. We don’t recommend you load Font awesome only for those two icons.

Kind Regards

but the thing is these two icons on my website are from Font Awesome icons, and still can be downloaded,
you said if these icons from Font Awesome icons, so can’t be downloaded

They are uploaded as SVG images, not as font icons. That is why they can be downloaded.

Kind Regards

Understand,
but actually, I didn’t upload them, I get them from woodmart demo

One more thing,
which is much better file to upload,
SVG files, Jpeg
!

It is better to use SVG for icons and JPEG for products, posts, and other photos.

Kind Regards

How can I add Font Awesome icons to the footer icons instead of SVG image, for these two icons

In this case, you need to use Elementor list element instead of our theme’s https://gyazo.com/3d21fa1f254b777d6505514efd5fbe8d

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