Save changes – WPBakery Page Builder

I am trying to save changes that i made with WPBakery Page Builder but not all of them get saved.

Here 2 pictures for clarification.

Image “1” is the WPBakery. (the one i am trying to save)
Image “2” is the one that show in my website.

My problem:
I save the WPBakery Image”1″ (the one with the text) but it keep the image change without the text Image “2”.

Thank in advance for your assistance.

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Hello,

Please deactivate all the third parties plugins not related to the theme and provide admin access we shall check the issue.

Best Regards

Admin access provided, I hope you can fix me issue.

Thank you.

Hi,

We have checked your site and for us, your banners look like on first screenshots you provided. https://gyazo.com/789ea966f562b298e57f68673fbb6021

Regards

Hello,

This is how I see your site http://prntscr.com/jmwtkt it is the same as image 1. Please check again and clarify the problem.

In order to test how WP Bakery elements are saved, I have also added a text block and saved. Everything works properly. http://prntscr.com/jmwu3k Now I have deleted the block.

Best Regards

Okay i understand so it might the problem of my browser then.

Hello,

Perhaps it is browser cache. Press ctrl F5 to refresh and check.

Best Regards

[Author]

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