Home Forums WoodMart support forum Scroll Bar of the Sidebar Filter doesnt work- need help!

Scroll Bar of the Sidebar Filter doesnt work- need help!

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #271465

    ahmetgunduz
    Participant

    Hi Dear,
    We’ve purchased your Woodmart Theme and using your Electronic Page option.
    After all customized, we have an issue about the Sidebar Attribute, as you see attached file!
    Scroll Bar doesnt work
    Please urgent help
    Thanks in advance!

    Note:
    We’ve already done the Theme setting (see attached)

    Kind Regards,
    Ahmet GUNDUZ

    Attachments:
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    #271509

    Hello,

    You need to enable the option and set the block height in the Theme Settings > Shop > Widgets.

    If you have any questions please feel free to contact us.

    Best Regards

    #271511

    ahmetgunduz
    Participant

    We know that option, But It doesnt work…!

    #271531

    Hello,

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #271532

    ahmetgunduz
    Participant

    You can see admin access details in private area!!

    #271621

    Hello,

    You are using the default Woocommerce filters. This theme option does not cover them. Please replace the default filters with WOODMART WooCommerce Layered Nav and check again.

    You can find more information here: https://xtemos.com/docs/woodmart/widgets/

    If you have any questions please feel free to contact us.

    Best Regards

    #272174

    ahmetgunduz
    Participant

    THANKS, IT WORKS NOW!

    #272234

    You are welcome! If you have any questions please feel free to contact us.

    We will appreciate highly if you spend a couple of minutes and answer the questions provided here: https://8uehqcg4tjy.typeform.com/to/IgyV2EiP

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)