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search bar in builder show ghosting script on site

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  • #417399

    dragan
    Participant

    Hi

    there is a problem on the search icon once we enable it on the bar itself then we do a search with it we get on the right side a double search par which we do not know where it comes from. We tried relevansi ajax search and so forth to solve this part but anything trying is not solving this.

    any idea.

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    #417499

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #417587

    dragan
    Participant

    hi guys check the private message

    #417903

    dragan
    Participant

    its solved now suddenly all works correctly

    #418014

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)

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