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Search button not working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #128580

    andymorales
    Participant

    Hi, just starting a new fresh installing on my site.
    And the Search button on the header does not work.

    What could be the problema? Tell me what you need to fix it.
    Thanks

    #128594

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #128596

    andymorales
    Participant

    Ok, still not working. Thanks for the quick answer.

    #128598

    andymorales
    Participant

    Aditional request:
    When I click on one of the pages it writes index.php on the url
    I want to take that away

    an example:
    https://pharmalat.net/dev/index.php/tienda/

    You have any instruction for taking that off?

    Thanks

    #128659

    Hello,

    I have checked the site and see the problem. We need more time to investigate the issue we shall get back to you ASAP

    Best Regards

    #128841

    Hello,

    1. Search button. We are checking now and see that the search button works: https://gyazo.com/5722a599216a15a33bd4c9dc4533001e

    2. As for URL, you have set the custom URL in Dashboard > Settings > Permalinks and you have inserted index.php you need to change the custom settings.

    Best Regards

    #128975

    andymorales
    Participant

    Thank you for the helping!
    Greetings

    #128986

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)

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