We have a search function in the header of our project and activated the “search by SKU” function in the theme settings. The SKU numbers are filled in, but no results are shown when testing this functionality.
I have test your site header search it is working fine when i used a little code for your product SKU. Actually you are using so long SKU’s and with the dashes that’s why the search not working to find those codes.
See the below video, when i used a code without dashes. Your search founds that specific product from its SKU: https://jmp.sh/ZWql9o7
Thanks for your feedback.
The webshop that you used for testing and that you recorded, is not the website that I mentioned 🙂 Please see the private shared content for the correct details.
We’re using your template for more projects currently.
Thanks, but why doesn’t it work for the full SKU code? Also when it’s not so long, it doesn’t work. But it should, obviously… Please find an example attached.
Ok, example doesn’t work. Then an example product: please try searching for SKU 400905. It doesn’t give the correct result (which should be the actual product)
I found that you are using an old version of the theme and woocommerce but the latest version of WP. Please update the theme and plugins to the latest update and disable all the extra 3rd party plugins and activate only theme required plugins then check the SKU search.
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