search is not working.

search feature is not working. It works on the home page but the product cannot be found on the category page. There is also a problem with product filtering. It has two In Stock indicators. they don’t work either. What can I do?

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Hello,

Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site? The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third-party Plugins on your Site, with remaining the Theme required ones activated? If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow the issue still persists, then please take a complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third-party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.

the problem continues

Hello,

So, we have checked your Site in this regard and checked the Search functionality and it was working fine: https://snipboard.io/Byp46z.jpg

Also, the Stock Filter in the sidebar is also working fine as we are checking: https://snipboard.io/r4Kf0a.jpg

Please check back your Site after completely clearing the browser and server cache.

Best Regards.

[Author]

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