Home Forums Basel support forum Share buttons & Short product discription

Share buttons & Short product discription

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #23414

    dinatostore
    Participant

    Hi Xtemos,

    I have two questions about my webshop.

    -How do i enable the share buttons? I have turned them on but they do not show up.
    -One of my products (see attachted link) does not show the short product discription. Everything in the product backend is done the same but it does not show up.

    https://home-exclusivo.com/product/skull-goud/ : the product discription does not show:
    Example of how it should be: https://home-exclusivo.com/product/windglas-milky-white/
    (✔ Veilig betalen met iDeal
    ✔ Opsturen* of gratis afhalen
    ✔ Advies of inspiratie nodig? Wij helpen je graag verder

    Levertijd tussen 2-7 werkdagen) is the info which is missing in the one with the skull.

    Kind regards,

    Aron

    #23417

    Artem Temos
    Keymaster

    Hello,

    1. Where exactly did you add the share buttons element? Where can we see this problem on your website?

    2. Is this product description shown with default WordPress theme? Could you please check if it related to our theme or not?

    Regards

    #23492

    dinatostore
    Participant

    Hi,

    Please see the attatched file for the location of the share buttons (Sharebuttons.png)
    Please see the attatched files for the difference in product discriptions (Discription1.png is good, Discription2.png is incorrect).

    Thank you!

    Attachments:
    You must be logged in to view attached files.
    #23502

    Artem Temos
    Keymaster

    Hi,

    1. We see that some plugin adds its CSS styles to our social buttons that breaks their styles https://gyazo.com/5fb835fdfb1f48c271628f3aedac915c

    2. Did you check how the description works with default WordPress theme?

    #23537

    dinatostore
    Participant

    Hello,

    Thanks for that! We found the solution.

    Kind regards,

    #23542

    Artem Temos
    Keymaster

    Great, we are glad that you have found the solution

Viewing 6 posts - 1 through 6 (of 6 total)