Home Forums WoodMart – Premium Template Shop Banner Bug

This topic contains 7 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 3 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #123922

    ex501
    Customer

    Hello,
    Banner is not showing up correctly (different color and no text).
    Tried with cache clean up and different computers all the same…

    Private Content Hidden
    #123940

    Hello,

    Please provide the screen of the problem as well as the page URL. Provide also the site admin access to the private area.

    Best Regards

    #123967

    ex501
    Customer

    Attached in private area.

    Private Content Hidden
    #123989

    Hello,

    Please provide the login URL as wp-admin leads to 404.

    Best Regards

    #123992

    ex501
    Customer

    Answer below:

    Private Content Hidden
    #124011

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue, if the problem remains, leave the plugins not activated we shall check.

    Best Regards

    #124012

    ex501
    Customer

    Gtranslate plugin is causing the issue…

    #124019

    Hello,

    Our theme is fully compatible with WMPL plugins https://wpml.org

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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