Shop Categories- Subcategories Dropdown accordion
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Hello,
We are facing the same problem with categories dropdown accordion, just like the: https://xtemos.com/forums/topic/categories-and-subcategories/
Can you please share how the problem resolved?
Thank you in advance,
Dimitris
Hello,
Please describe your problem and insert the site admin access into the Private content below the message area.
Best Regards
Hello,
Categories widget doesn’t work properly when toggle is enabled. We try to navigate categories and subcategories but the toggles cannot expand.
Thanks.
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Hello,
Please deactivate all the plugins except these ones:
Contact Form 7
Mailchimp for WordPress
Safe SVG
Slider Revolution
WooCommerce
WPBakery Page Builder
XTEMOS Post Types plugin
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
Hello, we have already deactivated the plugins, but the problem is still there.
Hello,
Please, send us your FTP access so we can check what is wrong.
Kind Regards
Hi, we cannot provide ftp access. I’ve already shared wp access.
We have fixed this problem on your website. Please, test how it works now.
Hello,
It works fine now.
Can you please share how the problem solved?
Thank you.
We have changed a few files to fix this. This fix will be also included in our next theme update.
Kind Regards
.
