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Shop Category Missing From Top Of Page
- This topic has 15 replies, 3 voices, and was last updated 6 years, 8 months ago by Artem Temos.
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April 3, 2018 at 5:33 pm #50664
[email protected]ParticipantIt seems the last category is missing from the top of every shop page. Please see attached photo.
April 3, 2018 at 5:35 pm #50665
[email protected]ParticipantUpdated photo
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You must be logged in to view attached files.April 3, 2018 at 7:00 pm #50687
Elise NoromitMemberHello,
Please clarify: which category should be on the top? Sign up the place where this category should be.
Best Regards
April 3, 2018 at 7:12 pm #50690
[email protected]ParticipantSee attached photo.
The last catagory is missing from the top of the page as shown. This error is present in every category.
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You must be logged in to view attached files.April 3, 2018 at 7:14 pm #50692
Artem TemosKeymasterCould you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?
April 3, 2018 at 7:16 pm #50694
[email protected]ParticipantYes, I have checked other themes. This issue is only present with your theme. See our current site to see this is not an issue.
https://glidersports.com/product-category/paramotoring/paramotor-engines/vittorazi/
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You must be logged in to view attached files.April 3, 2018 at 7:19 pm #50696
Artem TemosKeymasterYes, but it is a different website. Please, activate it on the website you were asking about initially.
Thank you in advance.
April 3, 2018 at 7:23 pm #50698
[email protected]ParticipantIt’s the same website in a development area so it should not be different. None the less I have activated the theme and the issue has been removed.
See photo – I have restored the woodmart theme for your review.
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You must be logged in to view attached files.April 3, 2018 at 7:24 pm #50700
Artem TemosKeymasterSorry, but are you able to check it with some standard WordPress theme like twentysixteen? The theme you are testing now seems to have some extra functionality that is not related to WooCommerce or our theme in general.
Thank you
April 3, 2018 at 7:27 pm #50701
[email protected]ParticipantI believe you are missing the issue.
Your theme is not displaying all the categories correctly on the top of the page. It is only showing 2 categories instead of the 3 that should be listed. Please review the first attached photo.
April 3, 2018 at 7:29 pm #50702
Artem TemosKeymasterYes, we understand the issue. There are only two categories shown. The point is that this is a part of WooCommerce functionality and we are trying to understand the reason of the problem. And that is why we asking you to check how it works without our theme. With default WordPress theme.
April 3, 2018 at 7:32 pm #50703
[email protected]ParticipantYes, the issue is present in the standard twenty seventeen theme, but I have tested other themes – proto, flatsome and shopkeeper and the issue is not present.
Hope this helps – thanks for your hard work.
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You must be logged in to view attached files.April 3, 2018 at 7:36 pm #50705
Artem TemosKeymasterSorry, but it means that it is not a theme issue. On the theme, you activated previously all categories displayed (more than 3) that is actually an absolutely different element. Not default WooCommerce categories loop. And we are sure that the issue persists on other themes like flatsome.
April 3, 2018 at 7:40 pm #50706
[email protected]ParticipantCan the theme be adjusted to display more categories? This counter-intuitive to only display two…
April 3, 2018 at 7:45 pm #50708
[email protected]ParticipantWe are willing to pay for this fix 🙂 as our webstore depends on it.
April 3, 2018 at 7:46 pm #50709
Artem TemosKeymasterI’m afraid it doesn’t depend on our theme at all. This functionality is a part of the WooCommerce plugin. And all three categories should be displayed there. Maybe there is some problem in the configuration or some kind of bug in the plugin.
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