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Shop Category Missing From Top Of Page

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  • #50664

    It seems the last category is missing from the top of every shop page. Please see attached photo.

    #50665

    Updated photo

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    #50687

    Hello,

    Please clarify: which category should be on the top? Sign up the place where this category should be.

    Best Regards

    #50690

    See attached photo.

    The last catagory is missing from the top of the page as shown. This error is present in every category.

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    #50692

    Artem Temos
    Keymaster

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    #50694

    Yes, I have checked other themes. This issue is only present with your theme. See our current site to see this is not an issue.

    https://glidersports.com/product-category/paramotoring/paramotor-engines/vittorazi/

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    #50696

    Artem Temos
    Keymaster

    Yes, but it is a different website. Please, activate it on the website you were asking about initially.

    Thank you in advance.

    #50698

    It’s the same website in a development area so it should not be different. None the less I have activated the theme and the issue has been removed.

    See photo – I have restored the woodmart theme for your review.

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    #50700

    Artem Temos
    Keymaster

    Sorry, but are you able to check it with some standard WordPress theme like twentysixteen? The theme you are testing now seems to have some extra functionality that is not related to WooCommerce or our theme in general.

    Thank you

    #50701

    I believe you are missing the issue.

    Your theme is not displaying all the categories correctly on the top of the page. It is only showing 2 categories instead of the 3 that should be listed. Please review the first attached photo.

    #50702

    Artem Temos
    Keymaster

    Yes, we understand the issue. There are only two categories shown. The point is that this is a part of WooCommerce functionality and we are trying to understand the reason of the problem. And that is why we asking you to check how it works without our theme. With default WordPress theme.

    #50703

    Yes, the issue is present in the standard twenty seventeen theme, but I have tested other themes – proto, flatsome and shopkeeper and the issue is not present.

    Hope this helps – thanks for your hard work.

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    #50705

    Artem Temos
    Keymaster

    Sorry, but it means that it is not a theme issue. On the theme, you activated previously all categories displayed (more than 3) that is actually an absolutely different element. Not default WooCommerce categories loop. And we are sure that the issue persists on other themes like flatsome.

    #50706

    Can the theme be adjusted to display more categories? This counter-intuitive to only display two…

    #50708

    We are willing to pay for this fix 🙂 as our webstore depends on it.

    #50709

    Artem Temos
    Keymaster

    I’m afraid it doesn’t depend on our theme at all. This functionality is a part of the WooCommerce plugin. And all three categories should be displayed there. Maybe there is some problem in the configuration or some kind of bug in the plugin.

Viewing 16 posts - 1 through 16 (of 16 total)