Shop filters problem

Hi,
i installed the theme and i also uploaded some dmo products with related attributes.
By inserting the “WOODMART WooCommerce Layered Nav” filters on the shop page, they cannot filter the products.

If in the url instead of “?filter_produttore=francesco-versio” I write “?pa_produttore=francesco-versio” the products are correctly filtered but the filter label is not active.

How can I fix it ??

Hello,

Please specify the category page with the problem: https://gyazo.com/08d1dca35de5cc136b8de163e59b989c as you can see filtes are shown.

Best Regards

Yes, Iknow that they are shown. But if you try to filter the product grid with the “Produttore” attribute nothing happens.

Shop page: https://www.enotecalastaffa.it/negozio/
Filter product grid by “Produttore” filter.

You filter them by “Tipologia” that is the product category, as you can see the resul url is
https://www.enotecalastaffa.it/categoria-prodotto/bianco/
but if you filter by one of the other filters you will have something like that
https://www.enotecalastaffa.it/negozio/?filter_paese=francia
and nothing happens

Hello,

When I switch between the categories products are different https://gyazo.com/c1fa92851bdb3b8f28a52268b8074cd7

Best Regards

Yes, try to use the other filters, they didn’t work.
Video attached.

I’m sorry, here the link to the video

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

I found the problem: one of my custom functions limited the filter by attribute.

Thanks for support.

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

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