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Shop not adding to cart URGENT

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #325649

    muysbart
    Participant

    Hi, when we want to add to cart a product then nothing happens.
    The issue is with the plugin yith product add ons.

    When using twenty twenty theme all works.

    Please advise.

    #325700

    Hello,

    I am trying to add the product to the cart and products are added and I see them in the cart: https://gyazo.com/e9a9805acf037fa4d517f4c1f2896e78

    Please describe the steps to reproduce the problem.

    Best Regards

    #325724

    muysbart
    Participant

    Hi, it is about the bundled products.

    https://droomkoffertje.be/product/mousy-pink/

    #325797

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #325954

    muysbart
    Participant

    Hi, The issue appears with “YITH WooCommerce Product Add-ons & Extra Options Premium”.
    The issue is between the theme and the plugin.
    We tested everything.

    1. When deactivate “YITH WooCommerce Product Add-ons & Extra Options Premium” all works.
    2. When activate”YITH WooCommerce Product Add-ons & Extra Options Premium” the add to cart does not work.
    3. When using different theme (twenty-twenty) all works.

    So shortly all works but when “YITH WooCommerce Product Add-ons & Extra Options Premium” active not with Woodmart nothing works..

    Plugin builder says “all works when other theme so check with themebuilder”
    You say check with plugin builder.

    So please advise.

    #325987

    Hello,

    Please try to disable AJAX Add to cart in the Theme Settings > Single product tab.

    If you have any questions please feel free to contact us.

    Best Regards

    #326497

    muysbart
    Participant

    Hi, indeed when deactivating Ajax add to cart all works good.
    How can we fix this so that we still have a popup that shows the shopping cart in right corner?

    #326598

    Hello,

    Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

    Choose the proper header type (your current) http://prntscr.com/iyd333

    Enter the Cart element http://prntscr.com/iyd3h3 and set the “drop-down”

    Set the same format in the mobile view of your header http://prntscr.com/iyd3v3 check all the elements there.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)