Shop page does not show all widgets

My site is not showing Woodmart woocommerce layerd navigation on its shop page. I mean there were filters added to shop page as shop by size, shop by brand and shop by categories and all filters were showing befroe.

No I can only see now one filer as shop by categories.
Please advise what should I do

Hi Woodmart Team
Please resolve my issue.
Thank you

The same problem has happened after update 6.2.x -> 6.3.1
Ajax settings is ON

It should be like the attached screenshot

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Hello,

Please, send us your admin and FTP access so we can check what is wrong.

Kind Regards

Hi Antem
Please see below the details

Please, provide us with your FTP access as well.

Hi Artem

Here is the details of server please see information below

Please advise about the issue and how to resolve it.

Hello,

Try to go to WooCommerce -> Status -> Tools and regenerate product lookup tables. It should fix the problem.

Kind Regards

Hi Artem
I have done this 3 times now and still not able to see the filtering option, its not working at all. Please advise any other option to get the filtering back – it is started happening since I updated the theme

Kind regards
PS: I have provided in previous replies log in details.

[siteadmin]

I did “regenerate product lookup tables” more than 3 times – the same problem.

The an interesting point.

I installed and switched to Storefront theme and created native woocommerce filters on woocomerce 6.3.1 – filters are not working / not available at Storefront or available 1-2 mins after table regeneration and after disappear forever.

I guess the problem is woocommerce 6.3.x

My woodmart site does not have a custom code. I deactivated all plugins not related to woodmart theme – the same problem.
WC 6.2.x – ok
WC 6.3.x – filters issue, does not matter woodmart filters or native WC widgets.

My temporary solution is to move back to woocommerce 6.2.x and wait for a new woocommerce release.

• This reply was modified 2 years, 9 months ago by siteadmin.

Hello,

Yes, it is a WooCommerce issue, not related to our theme. In most cases, lookup tables regeneration helps.

Kind Regards

[Author]

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