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SHOP PAGE EDITING DOES NOT SUPPORTED

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #725012

    p.sikalos
    Participant

    Hello,
    when i select to edit the shop page i receive this message:
    “The theme you are using does not support this screen”
    WOODMART 8.5.7
    WORDPRESS 7.0.2

    Can you help?
    Thank you

    #725061

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only the theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

    Best Regards

    #725241

    p.sikalos
    Participant

    Ι did what you advice but did not work. I tried also some other solutions i found on youtube but nothing.

    #725309

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your website.

    The Shop page opens correctly in the default WordPress editor.

    See the screenshot for clarification: https://postimg.cc/Z9QQbxND

    If you want to customize the Shop page using Elementor, please use WoodMart Layouts and create/edit a Shop Archive Layout. This is the recommended way to customize the WooCommerce shop page in WoodMart.

    Further, you can read more about the Layout Builder here:
    https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Please let us know if you need any guidance on creating or assigning a Shop Layout.

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)