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Shop Page edits

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #673668

    engineer
    Participant

    1. Why isn’t my product short description not being displayed?
    2. Can I add a long description box to display on the product page that appears on the woocommerce page automatically (end user will not have access to elementor to edit current descriptions)
    3. Can you change the description box to be an accordion with first box default open rather than an ajax popout.

    #673772

    Hung Pham
    Keymaster

    Hi engineer,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards,
    Hung PD

    #673822

    engineer
    Participant

    thanks

    #674078

    Hung Pham
    Keymaster

    Hi engineer,

    1. You are using custom layouts for a single product page, which is built with the WoodMart WooCommerce builder. Navigate to Layouts > Layouts and you Product shop description widget.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    2. There is no such an option by default.

    3. You can change the layout to Accordion and you can set first tab always open https://ibb.co/gLfQ8Cz3

    Best Regards,
    Hung PD

    #674628

    engineer
    Participant

    Okay thank you. How do i know edit the additional info tab?

    #674693

    Hung Pham
    Keymaster

    Hi engineer,

    There are 3 default tabs of WooCommerce:

    + The Additional Information Tab: Shows when the Attributes are added under a Product. If the Attributes are not added then the Additional Information tab doesn’t show.

    + Description Tab: This is the main description on the product page.

    + Reviews: Used to show customers’s reviews.

    For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires.

    Regards,
    Hung PD

    #674818

    engineer
    Participant

    I am talking about this section – https://ibb.co/JJXsSzD

    #674819

    engineer
    Participant

    Also there is no description tab visible on the default editor.

Viewing 8 posts - 1 through 8 (of 8 total)