shop pages are messed up

Hello,

Have you found the reason?

Do you need any further help from us?

Best Regards

so I gave you correct admin access and still no fix has been done.

this issue is still NOT resolved.

sorry I guess you did fix it.
What needs to be done for me to put this fixed version on my live site ?

as but us still broken if I activate it on my live site.
So I need to know what you did to fix it on test site.

Again it would help if you told me what you did on test site to fix the issue
For now I will see if copying the theme from test site to live fixes the issue

installing version 7.0.1 on my live site did not fix the problem.

and I was wrong you have NOT fixed the issue as it appears here as soon as you scroll down the page a bit.
https://pipeworkpieces.com/test/product-category/shoe-rack-display-rack/

and another thing why do I not receive e-mails when you reply to a ticket.
Why do I have to constantly check here if you replied.
waste of time really

Hello,

You should receive the mail notification. Please start a new topic and describe the remaining problems for better convenience.

Best Regards

I have not received any email !!
The problem is VERY CLEAR your theme does not work and if you are unable to fix it please provide a refund.
To see the issue, you just need to visit this category one of many and scroll down and see the broken theme.
https://pipeworkpieces.com/test/product-category/shoe-rack-display-rack/
after the first 3 products the theme is messed up !!!!

I give up with your theme.
This has to be the worst experience I ever had with a web site them and their team !!!
The new one I bought is 1/4 the price I paid for yours and works flawless.
Just wish I would have known this before I renewed my support for a year with you.
What a waste of money!!!!!
Your theme is now deleted on my site.

Hello,

We are really sorry you are disappointed. Most likely you have installed the theme incorrectly.

We are ready to help, please provide the staging site with net WordPress installation, and we will help to install it.

Best Regards

ok here are login credentials see if you can figure it out and let me know whats wrong.

Also, if you are able to fix it, please check why the slider is not working as I created 4 slides.

[Pipeworkpieces]

and remove this block

https://ibb.co/wwT09dF

• This reply was modified 1 year, 6 months ago by Pipeworkpieces.

[Pipeworkpieces]

slider issue
https://ibb.co/xhc5KkC
https://ibb.co/TH6NJv5
full width ( stretch slider) is now overflowing onto side bar widget instead of moving the sidebar below it.
for the first test slide I selected fade for the text and it is not fading into the image.

• This reply was modified 1 year, 6 months ago by Pipeworkpieces.

This reply was modified 4 hours, 47 minutes ago by Pipeworkpieces.
and still no reply. How do you expect customers to NOT get upset. This issue was reported 2 weeks ago.

Hello,

Now your shop page has been solved. Please create a new topic with the problem remaining.

Best Regards

Not solved. The main issue is still there.
See
https://pipeworkpieces.com/test/product-category/shoe-rack-display-rack/

And you will see

[Author]

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